Myer takes possession of National Distribution Centre in Ravenhall

Department store giant Myer has taken possession of its new 40,000 sqm warehouse in Ravenhall which will serve as the 120-year-old business’ National Distribution Centre (NDC).

Myer has signed a ten-year lease, and is in the process of fitting out its new NDC, which is expected to be fully operational by March 2023.

The new Myer National Distribution Centre in Ravenhall

The development represents the next phase of the company’s supply chain ‘Factory to Customer’ initiative, which aims to grow Myer’s online business and enhance the in-store and online experience for customers.

Myer CEO, John King said the Ravenhall NDC will be central in delivering future capacity and efficiency as the business works toward its aspiration of over $1 billion online sales annually.

Located at Dexus’ ‘Horizon 3023’ industrial estate, the new centre will hold over 100,000 stock units to consolidate both in-store and e-commerce fulfilment into one national distribution centre.

The facility will enable improved inventory management, reduced markdowns and maximised sell-through, while streamlining online fulfilment operations.

The NDC will feature more than 200 Autonomous Mobile Robots (AMRs) to enable faster order processing and delivery timeframes. It will also be the largest implementation of Geek+ RS8 Shuttle System in the Southern Hemisphere.

Other technology includes pedestal sorters to sort product by store and/or carrier for cross dock, store replenishment and online orders, and eight metre high AMRs with the capability of put away and retrieval of boxed products.

The design is a five-star Greenstar rating and includes water harvesting and recycling, LED lighting throughout the warehouse and offices, energy efficient fittings, water saving taps and fixtures in kitchen amenities and the use of sustainable materials where applicable.

Solar will power the NDC’s energy consumption by an estimated 20% with any excess power returned to the grid.

Myer CEO, John King said the Ravenhall NDC would deliver better outcomes both for customers and shareholders.

“Our NDC will fundamentally change our supply chain operations delivering a faster, more efficient and profitable way to meet the demands of our online business and ensure we maximise the inventory flow to our stores,” he said. 

Myer executive general manager of supply chain, Tony Carr said his the team were excited to get the keys to the facility.

“Having an NDC is incredibly important as it will ensure we can accommodate the growth in our online business, as well as providing the service levels our customers expect and deserve.”

“There are widespread customer benefits and efficiencies anticipated for both the stores and online businesses.

“It will allow us to be more data led in stocking our stores to allow stores to draw from the NDC as they meet demand, ensuring we continue to fulfil the stores more efficiently.”

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